Komal Goyal is CEO of 6e Technologies, a Global IT Advisory & Consulting firm in Oracle Cloud, E-Business Suite and Government Consulting.
AI boasts the power to revolutionize how governments interact with citizens, streamlining operations and enhancing services. Yet, if ethics aren’t an integral part of the AI implementation, the long-term outcome can be disastrous.
The U.S. government’s use of AI to pinpoint potential threats to the country by combing residents’ social media sparked a storm of criticism. The campaign has raised concerns about privacy, particularly among immigrants. However, there’s a fine line here between keeping the country safe and respecting individual freedoms, and it’s not always clear where that line should be drawn. This situation highlights the challenging decisions involved in balancing public safety with the right to privacy.
Unethical AI can erode public trust. Biases embedded within AI algorithms could reinforce discrimination against marginalized groups, threatening the very fabric of our society. Additionally, mishandling personal data might lead to privacy infringements, further jeopardizing civil liberties.
With this article, I aim to explore the intricacies of ethical AI deployment within federal agencies and delineate the best practices to preempt these pitfalls.