Category: Client Success

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Client Success

The Regional Transportation District

RTD at a Glance

RTD provides bus, rail, and light rail transit services to Denver, Boulder, and surrounding cities in Colorado. It operates the whole year, at all hours. With 170+ bus routes, 12 rail lines, and many specialty services. The first transit company solved the last mile problem by extending its routes using rider application integration on their mobile platform. With continually increasing ridership, RTD secures the place of the 4th largest transit company in the US.

Challenges

  • Aging infrastructure for Business Intelligence Applications.
  • Cloud-first requirement for any new systems/applications.
  • Consolidating multiple business intelligence platforms to the modern, subscription-based platform to reduce the technology debt.
  • Changing ERP landscape and ever-increasing data sources.
  • Need of Artificial Intelligence and Machine learning to support younger ridership.
  • The requirement to change the reactive analytics to predictive analytics in the next 3 years.
  • The existing reporting framework was inadequate.

Goals

  • To modernize infrastructure for Business Intelligence Applications and plan a switch from reactive analytics to predictive analytics
  • Moving to a subscription-based cloud platform for ETL processes.
  • Replace the complex existing license framework to simple user-based, cloud-based subscription model
  • Reduce the technology debt by not ever worrying about refreshes and/or upgrades.

Our Approach

  • Help the internal IT and BI team in understanding the new cloud functionality.
  • Bridge the expectation gap between on-premise capabilities vs. cloud capabilities.
  • Adapt the new design to fit the on-premise re-architecture and determine whether this is a fundamental necessity vis- -vis a want.
  • Our approach provided access to live, real-time, drillable data right in Excel
  • Lift and shift/ recreate data circulation in cloud environment.

Benefits

  • Sunset multiple applications were consolidated in single BI platform.
  • Reduced cost of maintenance by reducing technical debt.
  • Reusable web-services based integrations.
  • Developed in-house knowledge base for the product.
  • Enhanced Customer experience for ridership.
  • Quicker turnaround time on POCs.
  • Speed to market solutions.

6eTechnologies

6e Technologies is a Business Intelligence and Oracle Integration IT services firm with decades of experience with very complex Enterprise Systems. Founded and headquartered in Denver, Colorado. 6e is successfully providing Oracle support services to the Federal Government, Local Agencies, and several Fortune 500 companies. 

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Client Success

Tackling Data Challenges with useful BI tool

City of Salem at a Glance

Salem is the capital city of Oregon. The City of Salem IT Department provides technical infrastructure and solutions that allow the City’s staff to serve the community. Several functional groups maintain the City’s data and equipment resources within the Information Technology Department. The City of Salem was planning to improve and enhance the citizen experience by streamlining processes through technology with programming, databases, websites, and much more.

Challenges

  • Advanced interactive dashboard representations of data was needed using simple user interfaces to help understand data more insightfully.
  • To ease out month-end reporting tasks that were becoming stressful and frustrating.
  • Reports that could be customized and KPIs monitored using more than one data source.
  • To leverage the data to understand the conditions of the community.
  • To keep track of the impact of data on current programs.
  • Explore the opportunities to improve the service delivery process.
  • To get a 360-degree view of all activities that could help identify issues, improve operations, increase sales, and in turn, increase revenue.

Goals

  • Data Security and reducing the technology debt by not ever worrying about refreshes and/or upgrades
  • Users should be able to use existing reporting formats
  • Compatibility of reports with multiple output formats
  • Users should be able to combine Data from Different Sources

Our Approach

  • We began by understanding the needs at the user level
  • We arrived at a compelling, clear, and definitive goal to create a roadmap for the City
  • We suggested reporting tool SplashBI for the department to track its performance
  • Our approach provided access to live, real-time, drillable data right in Excel
  • Users could refresh entire financial packages with the click of a button and drill into the balances on the report

Benefits

  • Employees don’t have to rely on outdated spreadsheets and can access simple-to-understand reports and dashboards.
  • Reduced cost of maintenance by reducing technical debt.
  • Centralized data at one system for the entire city.
  • Access empowering those with no coding knowledge to dive deep into analysis.
  • BI solution now maintained more thorough customer interaction records and provide a complete view of customer interactions.

6eTechnologies

6e Technologies is a Business Intelligence and Oracle Integration IT services firm with decades of experience with very complex Enterprise Systems. Founded and headquartered in Denver, Colorado. 6e is successfully providing Oracle support services to the Federal Government, Local Agencies, and several Fortune 500 companies. 

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Client Success

Transitioning Financials and Procurement Processes to the Cloud

“We selected Oracle for a couple reasons. First, we wanted to be on one of the most modern, secure ERP cloud platforms on the market today, but most importantly, we wanted to focus on refining gold and silver instead of having to mitigate IT issues.
— Kevin Braddy, IT Director, Asahi Refining

About

Asahi Refining combines nearly 200 years of industry experience with forward-looking innovation to bring its customers the world’s leading provider of precious metal assaying, refining, and bullion products. Asahi Holdings is a Tokyo, Japan based precious metals recycling (collection, recovery, refinement) company founded in 1952. Asahi Holdings acquired Johnson Matthey’s (JM) North American precious metal refineries, with locations in Salt Lake City, Brampton Canada, and St Catherine’s also in Canada.

6e Technologies was hired to bring in an outside view to merge a large global business with a newly acquired business. The task was to replace a legacy ERP system with a modern, innovative solution.

Challenges

The first task was to tackle how to replace manually-intensive legacy enterprise resource planning (ERP) environment—which the company was using for decades as a corporate system—with a modern, integrated system to accelerate report creation and increase financial visibility.

The second was then to manage the ERP footprint across the organization with minimal IT resources to ensure the company can shift its full attention to its core business of refining gold and silver—accelerating business growth.

Execution

Asahi turned to 6e Technologies on scoping the migration project for its Salt Lake City- based Asahi Refining over a one-day workshop. 6e Technologies helped articulate the project challenges and also set very specific success criteria. The 6e team demonstrated a world class knowledgeable approach while keeping in mind deadlines and budget.

6e Technologies worked with Asahi Refining to transition from its parent company’s legacy ERP system onto Oracle Financials Cloud, Oracle Purchasing Cloud, and Oracle Self-Service Procurement Cloud in less than 15 weeks. To achieve this, 6e Technologies performed its internal Rapid Implementation Methodology using Oracle’s Rapid Implementation templates and its own project management expertise. The team used a unique implementation method where the system integrators met with the system users at client site only for requirement gathering, conference room pilots, and go-live. During the duration of the implementation process, the team worked to configure the system and used remote meeting technologies whenever needed. This approach ensured a large savings for the client as the travel involved was minimal. During the last phase of the implementation, 6e Technologies ensured that its team was on site working closely with Asahi Refining, who went live on October 9, 2015 and successfully completed its first month end.

Results

6e successfully transitioned the newly acquired business from Asahi Refining’s legacy environment to an integrated financial and accounting cloud system. This provided the gold and silver refinery’s executive team with real-time access to financial reports to increase visibility into reliable financial data and improve decision- making. Additionally, this allowed Asahi Refining to close month-end books in just three days versus the week it took to complete previously in the legacy environment.

Conclusion

The successful implementation of Oracle ERP Cloud applications enabled Asahi Refining to streamline its procurement and financials process, and provide better visibility into its business operations. The new system ensured enhanced role-based security, better communications, and smooth execution of business processes. 6e Technologies also helped in the seamless integration of various Oracle components and unique industry applications into the new applications, by doing hybrid integrations. 6e Technologies helped to interface data from Asahi Refining’s legacy on-premises system as well as its payroll cloud system into Oracle Financials Cloud— helping the company access accurate reporting. 6e Technologies also converted historical data to provide Asahi Refining with year-to-date comparisons for its financial reporting.

“6e Technologies exceeded our expectations with the Oracle ERP Cloud implementation while seamlessly integrating with our other legacy and cloud systems using Oracle Java Cloud Service and Oracle Database Cloud Service. Its team configured and integrated the Oracle applications and helped map our complex business processes to a world class financial cloud system. We went live with all of this in less than six months
— Kevin Braddy, IT Director, Asahi Refining

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Client Success

Transitioning Human Resource processes from Peoplesoft to HCM Cloud

About

Headquartered in New York with branch offices spread across the United States, NTT America (NTTA) is leading the North and South American sales and marketing effort of NTT Communications Group. NTT America provides corporate customers with one- stop business communications solutions combining private network services, Global IP Network services, and Enterprise Hosting services. NTT America’s Data Center Services leverage the company’s strong customer care and engineering quality to provide application hosting, collaborative messaging, and a range of managed services.

6e Technologies was hired by NTTA to transition their global HR system out of Peoplesoft to HCM Cloud.

Challenges

The first challenge that we faced was that the current Peoplesoft installation needed to be upgraded. Many of functionalities required by NTTA were not implemented including Benefits, Time and Labor and Performance Management.

The second was that we had to choose to either to upgrade Peoplesoft to get latest functionality to include these missing functions. Or, we had to look for other solutions that could be implemented with minimum disruption to the business.

Lastly, NTTA is not in a position to replace the current Peoplesoft ERP system. We had to find a way to carve out the required pieces in Human Resources to transition and keep rest of the Peoplesoft ERP functioning as it is.

Execution

6e Technologies worked with NTTA to transition Global HR to HCM cloud and implement Benefits Administration module on the new system. The team made sure that the integrations between the payroll systems worked seamlessly in the new architecture. We did this while designing and developing new integrations for the Benefits module.

To achieve this, 6e Technologies performed its internal Rapid Implementation Methodology using Oracle’s Rapid Implementation templates and its own project management expertise. The team used a unique implementation method where the system integrators met with the system users at client site only for requirement gathering, conference room pilots, and go-live. During the duration of the implementation process, the team worked to configure the system and used remote meeting technologies whenever needed. This approach ensured a large savings for the client as the travel involved was minimal. During the last phase of the implementation, 6e Technologies ensured that its team was on site working closely with NTTA.

Results

In Phase I of the project, we carved out the Global Human Resource, Benefits and Administration while re-creating the existing interfaces. We did this while being sure to not disrupt the current Peoplesoft ERP financial processes.

We successfully transitioned all the Peoplesoft data to third party integrations with HCM Cloud.

Conclusion

6e Technologies has been successful in carving out the Global Human Resource functionalities out of Peoplesoft and into HCM Cloud. This has allowed NTTA to become much more flexible with their processes and quickly perform actions. HCM Cloud enables NTTA to operate with speed, keep employees engaged and informed to adapt quickly to an agile business environment.